Frog Content

Privacy Policy for Frog Content

Effective Date: 01/01/2025
Last Updated: 06/10/2025

Welcome to Frog Content (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, share and protect your personal information when you visit https://frogcontent.com/ or use any of our related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms described in this policy.

1. Who We Are

Frog Content is the organisation responsible for determining how and why your personal data is processed (the “data controller”).

We are committed to handling your information lawfully, fairly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and other relevant data protection laws around the world.

You can contact us about any privacy-related matter using the details in the “How to Contact Us” section further below.

2. Information We Collect

We collect and process personal data to operate effectively and provide you with the best possible experience.
This may include:

A. Information You Provide to Us

  • Your name, email address and other contact details

  • Account or subscription information

  • Payment details (processed securely through third-party providers)

  • Messages or correspondence you send to us

  • Files or content you upload or share via the Site

B. Information Collected Automatically

  • Internet Protocol (IP) address, browser type and version, device identifiers, and operating system details

  • Details of pages you visit, time spent on the Site, and referring websites

  • Cookies, pixels and other tracking technologies (see “Cookies” section below)

C. Information from Third Parties

We may receive information about you from:

  • Analytics providers and advertising partners

  • Payment processors

  • Social media platforms, if you interact with our content there

3. How We Use Your Information

We use the personal data we collect for purposes including to:

  • Provide and improve our Services

  • Respond to messages, enquiries and support requests

  • Process payments and deliver purchased services

  • Send administrative and service-related communications

  • Analyse usage patterns and improve website performance

  • Prevent, detect and address fraud, abuse or technical issues

  • Comply with legal obligations and regulatory requirements

We will not use your personal data for purposes that are incompatible with those listed above.

4. Legal Bases for Processing (UK / EU Users)

If you are located in the United Kingdom or the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:

  • Consent – for example, where you have agreed to receive marketing communications or allow non-essential cookies

  • Contract – where processing is necessary to deliver services you have requested

  • Legal obligation – where we are required to comply with the law (e.g. tax or accounting duties)

  • Legitimate interests – where processing is necessary for our legitimate business purposes and your rights do not override those interests

5. Sharing and Disclosure of Information

We only share your personal data where necessary and in accordance with the law. This may include:

  • Trusted service providers, such as website hosting, analytics, email delivery and payment processors

  • Regulatory or legal authorities, if required to comply with legal obligations

  • Business successors, in the event of a merger, sale or reorganisation of our operations

We do not sell, rent or trade personal data with third parties.

6. International Data Transfers

If personal data is transferred outside the UK or EEA (for example, to service providers based in the United States), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • The UK Addendum to those clauses, or

  • Other legally recognised mechanisms ensuring adequate protection

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable law.
Once data is no longer needed, we will securely delete or anonymise it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality and security

  • Analyse website traffic and performance

  • Personalise your experience

You can manage or disable non-essential cookies through your browser settings or our on-site consent banner.
Some parts of the Site may not function properly without certain cookies.

9. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

  • Access – to request a copy of the data we hold about you

  • Rectification – to correct inaccurate or incomplete information

  • Erasure – to request deletion of your data (“right to be forgotten”)

  • Restriction – to limit how we process your data

  • Objection – to object to certain types of processing, including marketing

  • Portability – to request your data in a structured, commonly used format

  • Withdrawal of consent – where processing is based on consent

You also have the right to lodge a complaint with your local data protection authority.
In the UK, this is the Information Commissioner’s Office (ICO).

10. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure or destruction.
While we take all reasonable steps to protect your information, no online system is entirely secure, and you use our Services at your own risk.

11. Children’s Privacy

Our Services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from anyone under that age.
If you believe we have collected such data, please contact us so that we can remove it promptly.

12. International and Regional Privacy Rights

We respect the privacy laws applicable to users across the world, including:

  • UK / EU GDPR – for residents of the United Kingdom and European Economic Area

  • CCPA / CPRA – for residents of California, USA

  • PIPEDA – for residents of Canada

  • Australia Privacy Act 1988 – for residents of Australia

Residents in these regions may have additional local rights to access, correction or deletion of personal information.
All such requests can be made using the contact details below.

13. How to Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or our data handling practices, you may contact us at:

Frog Content
Email: info@frogcontent.com

For formal correspondence relating to data protection or compliance, please write to:

Frog Content
3 Empsons Close, Dawlish, EX7 9BG, United Kingdom

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The revised version will be posted on this page with a new “Effective Date”.
Your continued use of our Services following any changes indicates your acceptance of the updated version.